Make Your Website Better

Yesterday I met with the web team at the University of Virginia College of Arts & Sciences to review results of user testing we conducted to learn more about the usability of a design template for academic departments. We conducted the test at the end of April, timed to take place before students began studying [...]

I’m re-reading Prioritizing Web Usability, by Jakob Nielsen and Hoa Loranger, as I’m planning and completely overhauling my workshop on how to improve your web site to better meet business and marketing goals. One of the best things about writing articles and planning workshops is that I get to go back to the basics. And [...]

I didn’t do it on purpose. It started with a ridiculously unimportant thing. I was drafting a post that I would have published yesterday, and wanted to include a picture. For reasons which I haven’t yet figured out, I was never able to load pictures directly into WordPress using the upload function in the Posts [...]